Effective Date: June 4, 2025

These Privacy Policy (“Policy”) governs how R.A Services LLC (“R.A Services,” “we,” “our,” or “us”) collects, uses, protects, and discloses your personal information when you use our services, communicate with our team, or visit our website at https://raservicellc.com.

By using our Site or Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Commitment to Privacy

As a fully licensed and insured contractor (HIC# PA162082), R.A Services LLC is committed to protecting your personal information. We use your data solely to provide, improve, and communicate about our services and do not sell or misuse your data.

2. Information We Collect

We collect personal data necessary to deliver and improve our services, including but not limited to:

Contact Information: Name, phone number, email, and mailing address.

Project Details: Information related to your property and renovation project.

Communications: Records of emails, phone calls, and messages.

Website Usage Data: IP addresses, device info, browser type, and behavior collected via cookies and tracking tools.

Payment Information: Processed securely by third-party providers; we do not store your financial details.

3. Use of Information

Your data is used to:

• Provide accurate quotes and proposals
• Schedule and coordinate services
• Send service updates, invoices, and notifications
• Improve our website and services
• Respond to inquiries
• Deliver promotional content if you opt in

4. Consent and Your Rights

By providing your information, you consent to its use as described. You have rights to:

• Access your personal information
• Request corrections or updates
• Request deletion (subject to legal retention)
• Opt out of marketing communications

Contact us at contact@raservicellc.com to exercise these rights.

5. Data Protection

We apply administrative, technical, and physical safeguards to secure your information, including HTTPS encryption, access controls, and regular backups. Although we strive to protect your data, no system is completely secure. We will notify you of any breaches promptly.

6. Data Retention

We retain personal data as necessary to fulfill service delivery, manage client relationships, and meet legal obligations. This includes keeping contact details, project records, photos, and marketing content for a reasonable period after project completion to provide follow-up support and updates.

When no longer needed, data is securely deleted, anonymized, or archived according to law and best practices.

This policy is formalized in writing to ensure transparency and prevent misunderstandings or disputes regarding data use and retention.

7. Sharing Information

We do not sell or rent your personal data. We share information only as necessary:

• With subcontractors or team members fulfilling your service
• With third-party vendors supporting our website or communications
• As legally required by court orders or regulatory authorities
• To protect rights or safety in cases of fraud or threat

All partners must adhere to confidentiality and data protection standards.

8. Cookies and Tracking

Our website uses cookies and analytics to improve user experience by tracking site performance, remembering preferences, and enhancing navigation. You may disable cookies via your browser, but this may affect website functionality.

9. External Links

We may link to third-party websites. We are not responsible for their content or privacy policies. Please review their policies before submitting personal data.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 18. If we learn of such collection, we will delete the data immediately upon notice.

11. Policy Changes

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest revision. Significant changes will be communicated via email or website notices. Please review this Policy periodically.

12. Contact Information

For questions or concerns regarding this Privacy Policy, please contact contact@raservicellc.com